Payment / Dispatch

Wir versenden mit DHL und UPS

It is important to us that your order arrives quickly and undamaged. That is why we have been working with the world-famous logistics service providers DHL and UPS for many years to guarantee the smooth, safe and speedy delivery of your order.

How long does the delivery take?

Germany Germany Usually the delivery within Germany is very fast. You will receive the invoice for your order by e-mail. 1 - 3 workdays
Europe Europe (EU) Usually the delivery within the EU (except islands) takes only a few days more. You will receive the invoice for your order by e-mail. 3 - 6 workdays
Worldwide Worldwide The worldwide shipping (Switzerland, Canada, USA, ...) takes significantly more time due to customs clearance and long transportation routes. You will receive the invoice for your order by e-mail.  

You can check the status of a shipment directly with DHL and UPS using the shipment tracking. We reserve the right to change the shipping method for particularly large and/or bulky orders in order to ensure cost-covering shipping.

Overview of shipping costs

GERMANY

  0 - 3 kg 3 - 5 kg 5 - 10 kg 10 - 20 kg 20 - 31.5 kg 31.5 - 63 kg
DHL Parcel €7.90 €8.90 €11.90 €17.90 €21.90 up to €43,80
UPS Parcel €9.90 €10.90 €13.90 €19.90 €59.90 up to €119.80

EU

  0 - 2 kg 2 - 5 kg 5 - 10 kg 10 - 20 kg 20 - 30 kg 30 - 60 kg
DHL Parcel
DHL EU Zone 1 & 2 €19.90 €23.90 €29.90 €42.90 €55.90 up to €112.90
DHL EU Zone 3 €19.90 €23.90 €30.90 €45.90 €59.90 up to €119.90
UPS Parcel
UPS EU Zone 1 €21.90 €26.90 €34.90 €44.90 €139.90 up to €499.90
UPS EU Zone 2 €24.90 €29.90 €36.90 €46.90 €145.90 up to €505.90
UPS EU Zone 3 €29.90 €34.90 €39.90 €49.90 €149.90 up to €509.90

EU 1: Austria, Belgium, Czech Republic, Denmark, France, Luxembourg, Netherlands, Poland Monaco
EU 2: Italy, Sweden, Slovakia, Slovenia, Spain , Ungarn
EU 3: Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Portugal, Romania , Malta, Zypern

If a delivery address is located in a special area, higher shipping costs will apply.Special areas are e.g. Canary Islands (Spain). The corresponding shipping costs are usually displayed during order processing.

Non-EU

  0 - 2 kg 2 - 5 kg 5 - 10 kg 10 - 20 kg 20 - 30 kg 30 - 60 kg
DHL Parcel
DHL Non-EU Zone 1 €27.90 €29.90 €32.90 €39.90 €47.90 up to €94.90
DHL Non-EU Zone 2 €17.90 €21.90 €27.90 €39.90 €50.90 up to €102.90
DHL Non-EU Zone 3 €27.90 €34.90 €45.90 €68.90 €90.90 up to €183.90
DHL Non-EU Zone 4 €36.90 €48.90 €68.90 €109.90 €150.90; up to €305.90
DHL Non-EU Zone 5 €42.90 €68.90 €112.90 €199.90 €286.90 up to €580.90
DHL Non-EU Zone 6 €55.90 €92.90 €153.90 €276.90 €399.90 up to €810.90
UPS Parcel
UPS Non-EU Zone 1 €29.90 € €39.90 € €49.90 € €69.90 € €89.90 € up to €229.90 €
UPS Non-EU Zone 2 - - - - - -
UPS Non-EU Zone 3 €49.90 € €59.90 € €69.90 € €89.90 € €109.90 € up to €269,80 €
UPS Non-EU Zone 4 €59.90 €69.90 €79.90 €159.90 €239.90 up to €529,80
UPS Non-EU Zone 5 €89.90 €99.90 €139.90 €189.90 €309.90 up to €619,80
UPS Non-EU Zone 6 €99.90 €109.90 €149.90 €199.90 €319.90 up to €629,80

Non-EU Zone 1: Switzerland, United Kingdom Liechtenstein¹,
Non-EU Zone 2: - Andorra¹, San Marino¹, Vatikanstadt¹
Non-EU Zone 3: North Macedonia, Norway, Serbia
Albanien¹, Bosnien-Herzegowina¹, Färöer¹, Grönland¹, Island¹, Montenegro¹, Republik Moldau¹ Non-EU Zone 4: TurkeyÄgypten¹, Algerien¹, Georgien¹, Israel¹, Libanon¹, Libyen¹, Marokko¹, Tunesien¹,
Non-EU Zone 5: China, Canada, India, Indonesia, Japan, Malaysia, Mexico, Singapore, South Korea, Taiwan, USA, United Arab Emirates, VietnamArmenien¹, Aserbaidschan¹, Bahrain¹, Bangladesch¹, Bhutan¹, Brunei Darussalam¹,, Jordanien¹, Kambodscha¹, Kasachstan¹, Katar¹, Kirgisistan¹, Kuwait¹, Laos¹, Malediven¹, Mongolei, Myanmar, Nepal, Oman, Ost Timor, Pakistan, Papua-Neuguinea, Philippinen, Saudi-Arabien¹, Sri Lanka¹, Tadschikistan¹, Thailand¹, Turkmenistan¹, Usbekistan¹
Non-EU Zone 6: Argentina, Australia, Brazil, Chile, Colombia, Peru

¹ No shipping with UPS possible.

If an order to a third country is subject to separate customs clearance (e.g. for orders with a value of more than 1,000 euros), this will be added to the shipping costs. If higher shipping costs are incurred due to special areas, our customer service will contact you by e-mail as soon as the order has been completed.

* You need larger quantities? In this case, please contact our sales department directly at +49 (0) 8405 / 9259-0 or by e-mail at info@innovatek.de.

Payment Methods

In our online shop you can order by PayPal and prepayment. In both cases, you will of course not incur any additional fees. Below are some more details about the payment methods we offer:

PayPal

Zahlen Sie schnell und sicher mit PayPal

PayPal is a safe, fast and very easy payment method for online orders. You can also place an order via PayPal in our online shop with just a few clicks. In the course of such an order, we receive the payment immediately, so that we can send your order as quickly as possible.

When paying with PayPal, all common payment methods are automatically available to you, provided you have activated them in your PayPal account: credit card, direct debit, Giropay and credit. You can find more information about PayPal here: www.paypal.com

Our PayPal address is: paypal@innovatek.de

Payment in advance

Zahlen Sie per Vorkasse

An order in advance is a classic transfer of the total amount. After completing the order, you will receive an automatic order confirmation by email. In this you will find a list of the products you have ordered, our bank details and your order number.

Please note that the receipt of payment for a transfer can take 1 to 5 days, depending on the day of the week and the banks involved in the transfer. Unfortunately, we ourselves have no influence on the processing speed of the banks. As soon as we have received your payment, we will dispatch your order as soon as possible.

We offer you a 14-day price guarantee for the desired items when paying in advance. If the price of an item changes after the expiry of this 14-day price guarantee (from the day of the order), you will have to pay the difference. Alternatively, an order change or cancellation is of course also possible in such a case.

Account owner: innovatek OS GmbH
Bank: Deutsche Bank Ingolstadt
IBAN: DE03 7217 0024 0211 1292 00
BIC: DEUTDEDB721
Usage: Order number, name
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MADE IN GERMANY


We develop and produce in Germany.